Customs Clearance
ABOUT THIS SERVICE
We manage all import and export documentation, duties, tariffs, and ZRA compliance requirements on your behalf, so your goods cross the border without delays or complications.
WHAT YOU GET
How It Works
Submit Documents
Provide us with your invoice, packing list, bill of lading, and any permits required for your goods.
Duty Assessment
Our experts calculate applicable duties, taxes, and levies based on current ZRA tariff schedules.
Declaration Filing
We lodge your customs declaration electronically through the ASYCUDA system.
Inspection & Release
We liaise directly with customs officers, handle any physical inspections, and secure your goods' release.
Delivery
Once cleared, we coordinate onward transport or hand over to your preferred carrier.
Common Questions
How long does customs clearance take?
Standard clearance typically takes 1–3 working days depending on the border post, goods type, and completeness of documentation. We work to minimise delays at every step.
What documents do I need to provide?
Generally: commercial invoice, packing list, bill of lading or airway bill, certificate of origin, and any applicable permits or licences. We will advise you on the exact requirements for your specific goods.
Do you handle both imports and exports?
Yes, we handle full import and export customs clearance for individuals and businesses at all major Zambian border posts.
Can you handle bonded warehouse goods?
Yes. We are experienced in clearing goods held in bonded warehouses and can manage the full bond cancellation process.